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[message]Contact Us
How does your delivery service work?
Our service lets you shop for snacks online, and we deliver them straight to your doorstep! Simply browse our products, add items to your cart, check out, and select your delivery time.
What areas do you deliver to?
We offer all island delivery. Enter your zip code at checkout to confirm if we serve your location.
Can I track my delivery?
Yes, once your order is out for delivery, you'll receive a tracking link via email or checkout page to monitor your delivery status in real time.
What payment methods do you accept?
We accept credit/debit cards, mobile wallets, and other secure online payment options at checkout.
Can I change or cancel my order after placing it?
Please contact our customer service team immediately.
What if I receive an item that's damaged or expired?
Kindly contact our customer service team. We will issue a replacement or refund for any damaged or expired items.
Can I place an order for same-day delivery?
Same-day delivery is available in Colombo and greater suburbs areas. Check availability at checkout by entering your location and delivery preferences.
What happens if an item I ordered is out of stock?
If an item becomes unavailable, we’ll notify you before delivery and may suggest a similar item if available.
Do you have any discounts or promotions?
We frequently offer deals and discounts! Check our promotions page or sign up for our newsletter for the latest offers.
Do you charge delivery fees?
Delivery fees depend on your location and order total. Orders over Rs 15000 often qualify for free delivery.
How can I contact customer service?
You can reach our customer support team via chat, email, or phone, which are listed on our contact page.
Can I specify delivery instructions?
Absolutely! Enter special instructions at checkout for delivery preferences like apartment numbers, safe drop-off spots, etc.